Homework help OPERATIONS MANAGEMENT?

Posted on 2014-04-25 11:29:00 in Operations-Management by J. M.

1. The second step in building a house of quality is to _____.

determine design characteristics

develop importance ratings

evaluate competing products

determine how our goods/services will satisfy our customers

identify supplier wants



2. Which of these statements best describes virtual reality technology?

It is used to monitor and control a physical process.

It is the use of special computer programs to direct and control manufacturing equipment.

It typically allows the user to respond interactively.

It is a form of communication in which utilized charts.



Implementation

Growth

Maturity

Decline

None of the above



4. A forecast with a time horizon of about three months to three years is typically called a _____.

long-range forecast

medium-range forecast

short-range forecast

weather forecast

strategic forecast



5. Which of the following products is not likely to be assembled on a repetitive process line?

Automobiles

Motorcycles

Custom machines

All of the above

None of the above



6. Actual output as a percent of design capacity is _____.

effective capacity

realization

effectiveness

efficiency

None of the above



7. A system using an automated work cell controlled by electronic signals from a common centralized computer facility is called a(n) _____.

adaptive control system

robotics

flexible manufacturing system

automatic guided vehicle (AGV) system

manufacturing cell



8. A job shop is an example of a(n) _____.

repetitive process

continuous process

line process

flow process

None of the above



9. The basic function(s) of a firm is/are _____.

marketing

accounting/finance

operations/production

All of the above



10. The five elements in the management process are _____.

plan, direct, organize, and supervise

accounting/finance, marketing, operations, and management

organize, plan, cost, staff, and lead

All of the above

None of the above

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