Feedback Control

Feedback control analyses the final output, compares it with standard output, finds deviations and checks the deviations. It brings actual performance in conformity with planned perforce. Though it cannot correct the past performance, it provides the cases for future planning. Feedback control is important because:

(a)    It provides a measure against which organizational performance is evaluated.

(b)    It helps managers in evaluating individual performance of workers and institute rewards (for good performance) penalties  (for bad performance).

(c)    It alerts mangers to alter the transformation or conversion process, if the need be.

(d)    It helps managers in detecting errors which have not been detected at earlier stages (feed forward and concurrent controls).

(e)    It provides the basis for future planning. Depending on actual performance, plans can be revised or fresh plans can be made.

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